Q: Why do I have to move my site? What does website migration consist of?
A: The web site migration service offered by Superior Website Hosting is absolutely free of cost and consists of transferring all your files, databases and emails from your present hosting provider to your brand new hosting account with us. We will also modify all the settings necessary for your sites to be fully operational on our ultra–modern cloud hosting platform.Our techs are fully capable of transferring any type of site. With years of practical experience behind their backs, they’re well–versed in the specificities of our hosting platform, our Control Panel as well as all other well–known Control Panels. For them, transferring a custom–built web application with many custom libraries is as easy as transferring a plain WordPress–based blog.
Q: Website migration seems like a lot of work. How long will it take?
A: We try to carry out all website migrations as fast as possible. Even so, we do not have a set time frame for web site migrations. There are certain aspects that you need to consider – the very size of your web site and the workload of our website migration staff, etc. We constantly strive to accomplish each migration in under 48 hours. With less sizeable websites, our staff usually manages to finish in less than 24 hours.
Q: What info will I be asked to provide to your Website Migration Department?
A: We do not need any information that is private. We’ll need, however, the login info for your current web hosting account and the name of the site that you’d like to transfer.
Q: The login info for my hosting account is delicate. How can I rely on you?
Q: Will there be any outage for my website?
A: Your web site will continue to work just like it did before with your former web hosting provider. As soon as we have completed the transfer, your web site will be configured to work on our system and we will alert you to preview it. If it is working properly, all you will have to do is modify the name server records corresponding to your domain. Your website will be migrated to us without any downtime whatsoever.
Q: Will my old web hosting provider need to do anything?
A: Nah. Aside from your login details for the Control Panel, we don’t require anything. We’ll never get in touch with your web hosting provider. They won’t know anything about the transfer either.
Q: Which web hosting providers can you migrate data from?
A: We can migrate your site from any hosting provider or any Linux–powered web hosting platform provided that we can gain access to the Control Panel and there is File Transfer Protocol access available.The only sites that we’re unable to transfer are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.