Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Resolution Warranty

  • Our team of techs will try their best to reply to your help requests within less than 1 hour. If, however, the trouble you have stumbled upon demands help from our Admin =Team,= we will forward the ticket to the administrator on shift and will submit a note to inform you.

  • Top quality support service

  • Professional Customer Assist Service

  • Our client support crew will be on duty for you round–the–clock to to respond to all support demand tickets that you send. We offer customer assistance for all the applications that are pre–configured on your machine. These include our custom produced Web Hosting Control Panel, the chosen OS plus the server management panel (with respect to the VPS type).

  • Intuitive help center

  • An Informative Help Section

  • A detailed and routinely updated collection of articles is included in our in–house built Web Hosting Control Panel. It includes quick tips on how to execute all of the standard website managing tasks. The Help zone gives you exhaustive how to article tutorials and step by step video lessons. You can reach the Help section by clicking on the Help or Video buttons in the right corner of each Control Panel section.