1 hour ticket response
Superior Website Hosting’s team of technicians is devoted to offering rapid answers to all your queries. We will review your customer support ticket the minute it is received and will respond back to you with a solution to your problem within less than sixty minutes after the tech support ticket submission. As a matter of fact, our average client support ticket response time is 20 minutes.
A Premium Customer Support Service
Our client care team representatives have immense experience in the Linux cloud hosting niche and are proficient enough to come up with a prompt answer to your problem. If, however, the situation at hand is not within the competency of a tech support engineer, the helpdesk ticket will be forwarded to a programmer or administrator for additional assistance.
A User–Friendly Help Center Section
In the Web Hosting Control Panel you will find an easy–to–navigate Help section where you can get quick hints on how to use our web hosting services. You can get the answers to your queries in our F.A.Q. library, find more info in the web hosting account management articles or check the educational video tutorials.