Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • The Help Center section built into your Web Hosting Control Panel offers a collection of help articles and regularly asked questions. Aimed towards resolving any common problem that you could stumble upon, they are written by our support team of proficient techs.

  • Top quality support service
  • Instructional Videos

  • If you would like to watch how a task is accomplished or how an issue is sorted out, instead of just reading about it, have a look at our collection of step–by–step video tutorials. They address a variety of different issues and will help you quickly find your way around our Web Hosting Control Panel.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • Our semi–dedicated servers are backed up by a 24/7 customer care service and come with a sixty–minute support ticket response time guarantee. Our professional customer service technicians will be online 24/7/365 and will rectify any problem that you might possibly stumble upon within maximum sixty minutes after the ticket submission. In most instances, a response will be provided to you within twenty minutes.