Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service team is qualified to fairly quickly address all our Linux cloud hosting clients’ concerns and advise questions. Via our ticket system, it is also possible to send your inquiry and a support staff representative will, no doubt get back to you in only max 60 minutes. In actual fact, practice has shown that the general answer time is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is delivered by a team of licensed experts who will be prepared to answer your questions straight away. You can get in touch with the tech support team team by starting a help support ticket from your Web Hosting Control Panel or by posting us an e–mail message. On business days, you may also call us on the telephone or take advantage of the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives a detailed practical knowledge base which is included in all sections. In each part, you will find a Help control key that will load for you a selection of step–by–step lessons on how to employ a particular option or carry out a specific action. Also, we have prepared tutorial movies that allows you to get a better idea of the Control Panel’s interface.