Extensive Online Documentation in Cloud Hosting
If you’ve ordered your first cloud hosting plan through our company or have moved your site over to us, you will get used to our services and our in-house developed Hepsia Control Panel in a jiffy due to the fact that we have compiled an extensive web-based knowledge base where you can find all the information that you could ever need – both general info about the web hosting service as a whole and more concrete info about the different functions that you can make use of and the complications that you may stumble upon. The articles themselves are located in 2 places. The full article collection is accessible via the Help section of the Control Panel. You can read articles that are dedicated to the different functions in each Control Panel section too. You can find out how to do practically everything, from enabling an .htaccess config file to managing an electronic mailing list, and all the articles feature step-by-step guidelines, so you won’t ever become lost due to an unclear text. Surely, in case you confront a more specific obstacle and you’re unable to find a solution in our knowledge base, you can touch base with our support team representatives 24-7.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting come with in-depth online technical documentation where you will find info about all the functions that our custom-created Hepsia Control Panel comes with, together with solutions to various questions and challenges that you could chance upon. All setup guides feature detailed explanations, which suggests that you won’t have to worry about omitting something if you are planning to export a database, for example. The troubleshooting articles cover a number of likely reasons for particular problems and the solution for each and every one of them, so if you are unable to send emails even though you have the right settings, for example, you can swiftly find out what the reason could be and fix the issue with several clicks of the mouse in your mail client. As the Hepsia Control Panel has quite a lot of features, you will be able to find relevant articles in each and every section. If you’d rather look through all help articles, you can use the Help menu, which is located in the top right-hand side of the Control Panel.